Service Xenon Was Unresponsive

Major incident Xenon (Customer Hosting) TFDi Design
18 hours, 2 minutes, 18 seconds

Updates

Resolved

This has been monitored overnight and is now fully resolved.

May 4, 2020 · 14:31 UTC
Monitoring

We have become aware of an increased demand for PHP processes. We have identified the account in question and are monitoring the stability of the server. We apologise for the inconvenience.

May 3, 2020 · 21:20 UTC
Issue

According to our monitoring system this service has become unresponsive, we’re investigating.

May 3, 2020 · 20:29 UTC

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